TERMS AND CONDITIONS – MYLOCALDRIVE
1. Introduction
1.1 Welcome to MyLocalDrive. These Terms and Conditions explain how you can use our website and services. By using this website, you agree to these Terms. If you do not agree, you should not use the site.
1.2 MyLocalDrive is a marketing platform that connects people looking for driving lessons with independent driving instructors in their local area. We do not provide driving lessons ourselves, and we are not a driving school.
1.3 By using this website, you confirm that you understand that any agreement for driving lessons is made directly between you and the instructor, not with MyLocalDrive.
1.4 We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the website means you accept those changes.
1.5 If you have any questions about these Terms, you can contact us using the details provided on the website.
2. About Our Service
2.1 MyLocalDrive provides an online platform that allows users to find and contact independent driving instructors in their local area. Our aim is to make it easier for learners to connect with instructors quickly and conveniently.
2.2 MyLocalDrive is not a driving school and does not provide driving lessons. All instructors listed on the website operate as independent businesses and are not employees or representatives of MyLocalDrive.
2.3 We do not arrange, schedule, or manage driving lessons. Any lessons, bookings, or agreements are made directly between the learner and the instructor.
2.4 We do not carry out formal checks, assessments, or background vetting of instructors beyond the information they provide to us, and users should make their own enquiries before booking.
2.5 We do not guarantee the availability, suitability, pricing, or quality of any instructor listed on the website. Information provided is for general guidance only and may change without notice.
2.6 By using this website, you acknowledge that MyLocalDrive’s role is limited to marketing and connecting users with instructors, and that we are not responsible for the services those instructors provide.
2.7 Driving instructors operating in the UK are required by the Driver and Vehicle Standards Agency (DVSA) to meet certain standards, which may include criminal record (DBS) checks as part of their registration. However, MyLocalDrive does not independently verify or monitor this information, and users should make their own enquiries if they have any concerns.
3. No Endorsement or Guarantee
3.1 MyLocalDrive provides a platform for instructors to promote their services. The inclusion of an instructor on the website does not mean that we recommend, endorse, or approve them.
3.2 We do not guarantee that any instructor will be suitable for your needs, available at your preferred times, or able to meet your expectations. Each instructor operates independently and sets their own standards and services.
3.3 Users are encouraged to contact instructors directly, ask questions, and make their own judgement before entering into any agreement.
4. Responsibility for Services
4.1 All driving lessons and related services are provided directly by independent instructors, not by MyLocalDrive.
4.2 MyLocalDrive is not responsible for the quality, safety, reliability, or legality of any lessons or services provided by instructors.
4.3 Any issues, concerns, or disputes relating to lessons, conduct, or outcomes must be addressed directly with the instructor involved.
5. Payments and Agreements
5.1 All payments for driving lessons are made directly to the instructor. MyLocalDrive does not take payments on behalf of instructors.
5.2 We do not process, store, or have access to any payment information between users and instructors at any time.
5.3 Any agreements regarding pricing, lesson packages, cancellations, or refunds are made solely between the learner and the instructor.
6. Communication
6.1 Users can contact instructors directly using the contact methods provided on the website, including WhatsApp or other messaging options.
6.2 MyLocalDrive is not involved in these conversations and is not responsible for the content, outcome, or reliability of any communication between users and instructors.
7. Complaints
7.1 If you have a complaint about a lesson or an instructor, you should raise this directly with the instructor in the first instance.
7.2 MyLocalDrive may, at its discretion, pass on messages or feedback to instructors, but we are not responsible for investigating, resolving, or managing complaints.
7.3 We do not guarantee that any complaint will be resolved to your satisfaction, as we are not a party to the agreement between you and the instructor.
7.4 If you are unhappy with an instructor and are unable to resolve the issue directly with them, you may wish to contact the Driver and Vehicle Standards Agency (DVSA), which regulates driving instructors in the UK. MyLocalDrive does not handle or investigate complaints but may direct users to the appropriate authority where relevant.
8. Accuracy of Information
8.1 We aim to keep all information on the website accurate and up to date. However, information is provided by instructors and may change at any time.
8.2 We do not guarantee the accuracy, completeness, or reliability of any information, including instructor availability, pricing, or services offered.
8.3 Users should confirm all details directly with the instructor before making any decisions or bookings.
9. User Responsibility
9.1 Users are responsible for ensuring that any instructor they choose is suitable for their needs and circumstances.
9.2 You should confirm all relevant details, including pricing, availability, lesson structure, and cancellation policies, directly with the instructor before booking.
9.3 By using this website, you accept that you are responsible for your own decisions and arrangements when engaging with instructors.
10. Limitation of Liability
10.1 MyLocalDrive is not liable for any loss, damage, injury, or inconvenience arising from the use of this website or services provided by instructors.
10.2 This includes, but is not limited to, losses resulting from lesson cancellations, poor service, disputes, delays or personal injury during lessons.
10.3 By using this website, you agree that MyLocalDrive’s role is limited to connecting users with instructors, and that we are not responsible for the outcomes of those connections.
11. Changes to the Service
11.1 We may update, modify, or remove any part of the website or service at any time without notice.
11.2 This includes adding or removing instructor listings, changing content, or altering how the platform operates.
12. Privacy
12.1 Your use of this website is also subject to our Privacy Policy, which explains how your data is collected and used.
12.2 We recommend that you read the Privacy Policy to understand how your information is handled.
13. Governing Law
13.1 These Terms and Conditions are governed by the laws of England and Wales.
13.2 Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales, with proceedings to be brought in the courts serving Northamptonshire where applicable.
14. Force Majeure
14.1 MyLocalDrive will not be held responsible for any failure or delay in providing the website or its services where this is due to circumstances beyond our reasonable control.
14.2 This includes, but is not limited to, events such as technical failures, internet outages, power interruptions, acts of government, or other unexpected events that prevent the website from operating normally.
14.3 Where such events occur, we will make reasonable efforts to restore the service as soon as possible, but we cannot guarantee uninterrupted access at all times.
15. Use of Website
15.1 Users must use this website in a lawful and respectful manner at all times.
15.2 You must not misuse the website, attempt to gain unauthorised access, interfere with its operation, or use it for any unlawful or harmful purpose.
15.3 We reserve the right to restrict or remove access to the website if we believe it is being misused.